Inclusive Access is a textbook sales model that adds the cost of digital course content into students' tuition and fees. On or before the first day of class, digital content is delivered to students, typically through a learning management system (i.e., Blackboard). Students have a period to "opt-out" before they are automatically billed for the cost. After the end of the course, students typically lose access to the content.
There are two types of Inclusive Access models:
- Flat Fee Model - students are charged a fixed cost based on the number of units or credit hours, regardless of the cost of their exact materials.
- Course-by-Course Model - students in participating courses are billed for the cost of their assigned materials. Prices are set by publishers or vendors and opt-out may be available on a course-by-course basis.
Benefits vs. Drawbacks of Inclusive Access
Benefits include:
- Some students may save money, especially when comparing with new hardcover textbook purchase prices.
- All students who haven't opted out have content on the first day of class.
- With some models, campus stores no longer manage textbook access, which may appeal on some campuses.
Drawbacks include:
The U.S Department of Education is “concerned that lack of disclosure and transparency limits students' ability to find less expensive materials or assess if their school is offering the most affordable arrangement" (Issue Paper 1). Specific issues students and instructors may experience include:
- Cost: Some students may pay more, especially compared with used textbook copies. May penalize students in some disciplines; those in areas with cheaper texts will be subsidizing the more expensive programs. Students and departments that have already shifted toward free/affordable options may see costs rise. Commercial materials cost more than advertised prices when students use interest-bearing loans or credit cards. For students preferring a print copy (the number may be capped), it may be an extra "upgrade" charge, with digital rental payment required in addition. Automatic billing often lacks limits on price increases, failing to fully disclose discount structures or price points. Opt-out options might be confusing to students, or not possible at all when courseware is built in & unavailable for individual purchase. Students who earn an Incomplete in a course may be required to pay for the same materials multiple times. If charges appear on U-bills at a different time than tuition and room/board charges, more students may face late fees because of unexpected charges.
- Academic Implications: Unpaid textbook U-bill charges may prevent students from being allowed to register for future semesters or graduate. There is currently no campus fund that assists students with outstanding costs for course materials.
- Usage Restrictions: Digital rental models don't allow reselling or sharing books. Access is temporary because students rent not own the content. Students can't use rental content after the course concludes, such as to prepare for licensure exams or while taking future courses or entering their profession. Commercial digital materials often limit printing/copying/pasting/downloading of text and use other Digital Rights Management (DRM) measures, including limiting the number of devices a student can use to read content.
- Pedagogical Limitations: Faculty can't modify commercial material, which typically falls under traditional all-rights-reserved copyright. This means no opportunity to customize for local needs or creative teaching methods/preferences. Students can't modify materials, which impedes Open Pedagogy.
- Accessibility and Inclusion Challenges: Because material isn't licensed for adaptation, it isn't possible to improve representation (such as replacing stock images or case study character names with more inclusive ones). There may be barriers to changing formats for students who require accessibility accommodations. Students of color, LGBTQ+ students, and other students from traditionally underrepresented demographics have the most challenges affording textbooks; research indicates students of color are more likely to face financial registration holds, which can result from automatic billing. Students of color are more likely to skip a meal or trip home to afford digital text access codes.
- Collection & Use of Student Data, including Personally Identifiable Information (PII): An example from one vendor's Privacy FAQ: [Vendor Name] "is a 'school official' with 'a legitimate educational interest' under FERPA....We collect access rights information and user content including notes, highlights and other digital annotations, among others. We may collect metadata such as browser, device, internet protocol (IP) address, and navigation data, among others." This means every click our students make in commercial digital texts may be recorded and tracked, and this information sold.
